Terms and Conditions
GOAL TICKETS - TERMS OF USE
Last Updated: 01/02/2025
1. Your Acceptance of These Terms and Conditions
Please read these Terms and Conditions (the “Terms”) carefully. These Terms govern your use of the website(s) and/or mobile application(s) that link to these Terms (collectively, the “Site”) and apply to all users accessing or using the Site and any services, products, or resources available via the Site (each a “Service” and collectively, the “Services”).
By accessing or using the Site, you agree to these Terms. If you do not agree to these Terms, you should not use the Site or the Services. These Terms expressly incorporate our Privacy Policy, which can be found on the home page of the Site.
GOAL TICKETS (referred to as "we," "us," "our," or "Site Owner") is the entity that owns and operates this Site. If you use the Site on behalf of an entity, you represent that you have the authority to bind that entity to these Terms, and your acceptance of the Terms will be deemed as acceptance by that entity.
We reserve the right to modify these Terms at any time in our sole discretion. Changes will be effective immediately upon posting. If you do not agree with any changes, you must discontinue use of the Site. Your continued use constitutes acceptance of any modifications.
2. Buying Tickets on the Site
2.1 Ticket Marketplace
The Site serves as an independent ticket resale marketplace, enabling users to buy and sell tickets to live events (each a "Ticket"). GOAL TICKETS acts as an intermediary between ticket buyers (“Buyers”) and ticket resellers (“Sellers”). Ticket prices on the Site may be at, above, or below face value. Sellers set their own prices, and face value per Ticket is not guaranteed.
2.2 No Endorsement or Affiliation
GOAL TICKETS is not affiliated with, sponsored by, or endorsed by any event organizers, artists, teams, venues, or governing bodies, including but not limited to the French Open, Roland-Garros, or the French Tennis Federation (FFT). The use of event names and other descriptive identifiers is solely for the purpose of accurately describing the tickets available for resale and does not imply any official association.
2.3 Buyer Responsibilities
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Buyers are solely responsible for completing transactions, including payment of purchase prices and applicable fees.
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All sales are final. No refunds, exchanges, or cancellations will be issued unless an event is officially canceled (see Section 2.4).
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If an event is postponed or rescheduled, Tickets remain valid for the new date, and no refunds will be provided.
2.4 Event Cancellations and Refunds
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If an event is canceled, Buyers may be eligible for a refund, less delivery charges if applicable.
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If an event is postponed or rescheduled, the original Ticket remains valid, and no refund will be issued.
2.5 Order and Delivery
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Buyers must provide accurate information for processing orders and ticket delivery.
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Ticket format and delivery method are determined by the Seller (e.g., electronic transfer, mobile ticket, hard copy).
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Delivery times may vary, and GOAL TICKETS does not guarantee specific delivery timelines.
2.6 Ticket Authenticity Guarantee
GOAL TICKETS takes reasonable steps to ensure that all tickets sold on our platform are valid and authentic. However, in the rare event that a Buyer is denied entry due to an invalid Ticket, GOAL TICKETS will investigate and may issue a refund if the claim is verified.
3. Prohibited Conduct
While using the Site, you agree that you will not:
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Falsely state or misrepresent your affiliation with any person or entity.
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Use bots, scrapers, or other automated methods to access or purchase Tickets.
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Engage in fraudulent activities, including speculative selling (listing Tickets without ownership).
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Circumvent security measures designed to protect the integrity of the Site.
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Violate any local, state, federal, or international laws in relation to ticket purchasing and resale.
Violating these rules may result in account suspension or termination and legal action.
4. Limitation of Liability & Disclaimers
4.1 "As Is" and "As Available" Basis
GOAL TICKETS provides the Site and Services on an "as is" and "as available" basis without warranties of any kind, either express or implied. We do not guarantee:
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The accuracy or completeness of event-related information.
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That the Site will be free of viruses or other harmful components.
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That transactions will always be free from errors, interruptions, or delays.
4.2 Limitation of Liability
To the fullest extent permitted by law, GOAL TICKETS shall not be liable for:
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Any indirect, incidental, punitive, or consequential damages arising from the use of the Site.
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Loss of data, revenue, or profit due to delays or failures in transactions.
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Errors in event listings, ticket pricing, or availability.
By using the Site, you agree to release GOAL TICKETS from all claims and damages, known and unknown, arising out of your use of the Site.
5. Indemnification
You agree to indemnify, defend, and hold harmless GOAL TICKETS, its affiliates, employees, and agents from any claims, damages, liabilities, and expenses arising from:
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Your violation of these Terms.
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Your use of the Site or purchase of Tickets.
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Any misrepresentation you make in connection with the Services.
6. Governing Law and Dispute Resolution
These Terms shall be governed by the laws of the State of California, without regard to conflict of law principles. Any disputes arising from these Terms shall be resolved in the state or federal courts located in Los Angeles County, California. By using this Site, you consent to the exclusive jurisdiction of these courts.
7. Contact Information
If you have any questions about these Terms, please contact us at:
GOAL TICKETS
5318 e. 2ns st LONG BEACH CA 90803 USA
sales(at)goaltickets.com
562-682-9403
By using this Site, you acknowledge that you have read, understood, and agreed to these Terms.