GoalTickets Help Center

Payment, Currencies and Fees

The price you see on GoalTickets is the price you pay. No service fee, booking fee or delivery fee is added at checkout. Prices are shown per person, all sales are processed in US dollars, and checkout runs on secure, encrypted payment processing. That is the whole model: one all-in price, visible before you click anything.

The final price promise

Many ticket marketplaces show a low price on the listing and add fees on the payment page. GoalTickets does the opposite. What you see is what you pay, with no fee at checkout, and this applies across every event we sell, from French Open tickets to Wimbledon debentures and the LA 2028 Summer Games. As a secondary marketplace, our prices are set by market supply and demand, so they are typically above face value, but the number on the product page already includes everything.

Currencies and payment methods

All sales are in US dollars. If your card is issued in another currency, your bank converts the charge at its own exchange rate, which may add a small conversion margin on their side, not ours. We accept Visa, MasterCard, American Express, Discover and bank check cards carrying the Visa logo.

Secure checkout

Checkout is processed over an encrypted connection through our e-commerce platform's payment infrastructure. We may hold an order briefly for fraud review before releasing tickets, which protects both buyers and sellers. If a review delays your delivery, it happens well before the event and you will be contacted if we need anything from you.

Refunds, cancellations and postponements

Once a ticket request is submitted, orders cannot be cancelled or exchanged, so check your event, session date and quantity carefully before paying. If an event is officially cancelled and not rescheduled, you are entitled to a full refund, with unused tickets returned within ten business days after the official cancellation where physical tickets were issued. Postponed events are not refunded, since your tickets remain valid for the rescheduled date. The full policy is in our Terms of Service.

What is included in the price

  • Your ticket for the listed session and seating category, delivered electronically before the event.
  • Seats together when you order for two or more people, as covered in buying tickets for groups.
  • The GoalTickets guarantee that tickets are authentic and will grant entry to the event.

Questions about a specific order? Start at the Help Center and our team will pick it up.

Frequently asked questions

Does GoalTickets add fees at checkout?

No. The displayed price is the final price. There is no service fee, booking fee or delivery fee added at checkout.

What currency will I be charged in?

All sales are processed in US dollars. Cards issued in other currencies are converted by the card issuer at its own exchange rate.

Which payment methods are accepted?

Visa, MasterCard, American Express, Discover and bank check cards with the Visa logo, processed through secure encrypted checkout.

Can I get a refund if my event is cancelled?

Yes, officially cancelled events that are not rescheduled are refunded in full. Postponed events are not refunded because the tickets remain valid for the new date. Orders cannot otherwise be cancelled or exchanged.

Still have a question?

Our team answers within about an hour, Monday to Friday 8am to 6pm PST.