How GoalTickets Works
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GoalTickets is an independent U.S.-based secondary ticket marketplace: you buy resale tickets for major events at the price shown, your tickets are delivered electronically through the organizer's own system, and every order is covered by the GoalTickets 100% guarantee. We are not the event organizer or the official box office. GoalTickets (GOAL T INC) was founded in 2011 in Long Beach, California, and has sold over 1 million tickets since then.
How it works, in five steps
- Find your event and category. Choose your event, date and seating category: French Open, Wimbledon, Rugby World Cup 2027, the LA 2028 Summer Games or Celine Dion in Paris. Ticket categories explained shows what each category means.
- Understand the price. GoalTickets is a secondary (resale) market, so prices are set by supply and demand and can be above or below face value. The displayed price is final: no GoalTickets service, booking or delivery fee is added at checkout. See Payment, currencies and fees.
- Place your order. Check your event, date and quantity, then pay through secure checkout. Every order is covered by the GoalTickets 100% guarantee, set out below, and seats bought together are covered by our seats-together guarantee (Will our seats be together?). All sales are final.
- Receive your tickets electronically. Tickets are delivered through the organizer's official app or ticketing system where one exists, following the organizer's own release schedule, so delivery timing varies by event.
- Attend. Follow the organizer's mobile-ticket and ID rules on the day. Venue entry on event day covers what to bring and when to arrive.
Where the tickets come from
Tickets sold on GoalTickets come from our network of ticket holders and suppliers, and every order is checked before delivery. If you have a question about a specific listing, call or WhatsApp us on +1 (562) 682-9403 before you buy.
Why prices differ from face value
Face value is the price the organizer set at the original sale. Once that allocation is sold, tickets trade at market value: prices rise when demand outstrips the seats that remain and fall when there are more seats than buyers. That is why a GoalTickets price can be above or below face value, and why it can change from one day to the next. Whatever the market does, the number on the product page is what you pay. More in Why resale ticket prices change.
How tickets are delivered
Tickets are delivered electronically before your event, through the organizer's official app or ticketing system where one exists. French Open tickets, for example, are delivered in the official Roland-Garros app; other events use a mobile or electronic transfer linked to the email address on your order. Organizers release tickets on their own schedule, so some tickets arrive close to the event date. Event-by-event details are in How are my tickets delivered?
What the 100% guarantee covers
Every order is covered by the GoalTickets 100% guarantee. In the words of our Refunds, Cancellations and the 100% Guarantee page: “We guarantee that all tickets sold on our platform are 100% authentic and will grant entry to the event.” And from our 100% Guarantee page: “Your tickets will be in your hands well before the event, or your money back.”
| Situation | What happens |
|---|---|
| Event officially cancelled, not rescheduled | 100% refund of the amount you paid to GoalTickets |
| Tickets do not arrive | Full refund |
| Wrong or invalid tickets | Covered by the guarantee |
| Event postponed | Tickets honored for the new date, no refund |
| Change of plans, buyer's remorse | No cancellation or exchange, consignment available |
All sales are final: once a ticket request is submitted, there are no cancellations or ticket exchanges.
GoalTickets is an independent resale marketplace
GoalTickets is an independent secondary marketplace. To be clear about what we are not:
- Not the box office. We are not an official box office, and we do not sell tickets on behalf of any organizer.
- Not the organizer. We do not organize or run any event. The organizer sets the schedule, the entry rules and the ticket delivery system.
- Not affiliated. We are not affiliated with, sponsored by or endorsed by any organizer, governing body, team, artist or venue, including Roland-Garros or the FFT, Wimbledon or the AELTC, World Rugby or Rugby World Cup 2027, and LA28.
Why buy through GoalTickets
- No added checkout fees. The displayed price is final, with no GoalTickets service, booking or delivery fee added at checkout.
- Mobile delivery. Tickets arrive electronically, on your phone, through the organizer's own system where one exists.
- The 100% guarantee. Every order is covered, as set out above.
- Major-event focus. Grand Slam tennis, the Rugby World Cup, the LA 2028 Summer Games and major concerts, with event guides and seating charts for each.
- Real phone and WhatsApp support. Call or WhatsApp +1 (562) 682-9403, or email sales@goaltickets.com, and talk to a person.
- Since 2011. Over 1 million tickets sold, from Long Beach, California. Read our customer reviews or check Is GoalTickets legit?
More answers
- How are my tickets delivered?: delivery method and timing, event by event.
- Payment, currencies and fees: the price you see is the price you pay.
- The GoalTickets 100% guarantee
- Refunds, cancellations and the 100% guarantee: cancelled and postponed events, and what is covered.
- Is GoalTickets legit?: company details and how to check us.
- Customer reviews
- Help Center: every buying, delivery and event-day question in one place.
Frequently asked questions
How does GoalTickets work?
GoalTickets is an independent U.S.-based secondary ticket marketplace. You choose your event and category, pay the displayed price with no GoalTickets service, booking or delivery fee added at checkout, and receive your tickets electronically through the organizer's system. Every order is covered by the GoalTickets 100% guarantee.
Is GoalTickets the official box office?
No. GoalTickets is an independent resale marketplace. It is not the event organizer or official box office, and it is not affiliated with Roland-Garros or the FFT, Wimbledon or the AELTC, World Rugby or Rugby World Cup 2027, LA28, or any team, venue or organizer.
Where do GoalTickets tickets come from?
Tickets come from the GoalTickets network of ticket holders and suppliers, and every order is checked before delivery.
Why can GoalTickets prices be above or below face value?
Resale prices are set by the market, so they move with supply and demand and can be above or below face value. The displayed price is final, with no GoalTickets service, booking or delivery fee added at checkout.
How will I receive my tickets?
Electronically, through the organizer's official app or ticketing system where one exists, following the organizer's release schedule. French Open tickets, for example, are delivered in the official Roland-Garros app.
What does the GoalTickets 100% guarantee cover?
We guarantee that all tickets sold on our platform are 100% authentic and will grant entry to the event. If your tickets do not arrive you get a full refund, and if an event is officially cancelled and not rescheduled you get a 100% refund of the amount you paid to GoalTickets. Postponed events are honored on the new date. All sales are final.
Still have a question?
Our team answers within about an hour, Monday to Friday 8am to 6pm Pacific Time, plus 7-day support during major events.