Politique de remboursement
Canceled Events - If an event is officially canceled and has not been postponed or re-scheduled, a full refund will be issued for the amount paid for the tickets. There are no refunds on postponed or re-scheduled events. Any shipping and service charges are non-refundable as they are sunk costs. In order to receive the refund on a canceled event, the following must happen:
Unused ticket(s) must be returned, in original condition, to our office via FedEx or registered mail within ten (10) business days AFTER the event has been officially cancelled. If after 10 business days from the date of the cancelled event the tickets are not returned to our office, no refunds will be given.
Postponed Events - If an event is postponed and not canceled your tickets will be honored for the new date and start time of your event. There are no refunds on postponed events. New tickets will not need to be issued. Due to the high number of concert, sports and theater events, it is the responsibility of the customer, not Goaltickets.com to check with local media outlets and the event directly to get the most up-to-date starting time for when your desired event will take place. If you cannot make the new date or event time we can assist you with consignment to try and resell your tickets.
Unused ticket(s) must be returned, in original condition, to our office via FedEx or registered mail within ten (10) business days AFTER the event has been officially cancelled. If after 10 business days from the date of the cancelled event the tickets are not returned to our office, no refunds will be given.
Postponed Events - If an event is postponed and not canceled your tickets will be honored for the new date and start time of your event. There are no refunds on postponed events. New tickets will not need to be issued. Due to the high number of concert, sports and theater events, it is the responsibility of the customer, not Goaltickets.com to check with local media outlets and the event directly to get the most up-to-date starting time for when your desired event will take place. If you cannot make the new date or event time we can assist you with consignment to try and resell your tickets.