Is GoalTickets Legit?
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Yes. GoalTickets is a legitimate, independent ticket resale marketplace, operating since 2011 from Long Beach, California. We are not an official box office, and we are not affiliated with any event organizer, artist, team, venue or governing body. Every order is covered by our 100% guarantee: tickets are guaranteed authentic and valid for entry, with a full refund if your tickets do not arrive or your event is cancelled and not rescheduled. On Trustpilot, GoalTickets has a TrustScore of 4.5 out of 5 from 66 reviews (checked on 1 October 2026).
GoalTickets at a glance
| What we are | An independent ticket resale (secondary) marketplace. Not the event organizer, not an official box office. |
| In business since | 2011, founded by Vincent Pivard (our story) |
| Company | GOAL TICKETS (trade name), GOAL T INC, as listed in our contact information |
| Address | 5318 E. 2nd Street, Long Beach, CA 90803, USA |
| Pricing | All-in pricing: no GoalTickets service, booking or delivery fee is added at checkout. Prices are set by the resale market and can be above or below face value (payment and fees) |
| Delivery | Electronic or mobile tickets, delivered before your event (delivery by event) |
| Guarantee | "We guarantee that all tickets sold on our platform are 100% authentic and will grant entry to the event." (our 100% guarantee) |
| Phone and WhatsApp | +1 (562) 682-9403 · WhatsApp |
| sales@goaltickets.com | |
| Support hours | Phone, email and WhatsApp, Monday to Friday 8am to 6pm Pacific Time, plus 7-day support during major events |
| Trustpilot | TrustScore 4.5/5 from 66 reviews, checked 1 October 2026 (see the live profile) |
What GoalTickets is, and isn't
- GoalTickets is an independent, U.S.-based secondary ticket (resale) marketplace, operating from Long Beach, California, since 2011.
- GoalTickets is not an official box office, an event organizer, a governing body, a team or a venue.
We are not affiliated with, sponsored by or endorsed by any event organizer, artist, team, venue or governing body. Prices are set by the resale market, so they can be above or below the original face value. What you see is what you pay: the displayed price is final, with no GoalTickets fees added at checkout. Resale rules differ by event and country: read Is It Legal to Buy Resold Tickets? for what to check before you buy, and Why Resale Ticket Prices Change for how pricing works.
Who is behind GoalTickets
GoalTickets was founded in 2011 by Vincent Pivard. Before starting the company he worked in ticket brokering in the US from 1999, and he has sold French Open tickets since 2006. The business operates from 5318 E. 2nd Street, Long Beach, California, and you can reach a real person by phone or WhatsApp at +1 (562) 682-9403 during business hours, or by email at sales@goaltickets.com. Read the full story on our About Us page.
How your tickets are delivered
Tickets are delivered electronically before your event, using the system each organizer controls:
- French Open (Roland-Garros): mobile tickets in the official Roland-Garros app, transferred into each attendee's own name. Print-at-home is not available.
- Wimbledon: debenture seats, the only Wimbledon tickets the All England Club's ticket terms allow to be resold, delivered digitally before the event.
- Rugby World Cup 2027: electronic delivery before the tournament, following the organizer's official transfer process.
- LA 2028 Summer Games: electronic delivery 3 to 4 weeks before your event.
- Concerts: mobile or electronic transfer linked to your email address, before the event.
Details for each event are on How Are My Tickets Delivered?
What the 100% guarantee covers
From our Refunds, Cancellations and the 100% Guarantee page:
| Situation | What happens |
|---|---|
| Event officially cancelled, not rescheduled | 100% refund of the amount you paid to GoalTickets |
| Tickets do not arrive | Full refund |
| Wrong or invalid tickets | Covered by the guarantee |
| Event postponed | Tickets honored for the new date, no refund |
| Change of plans, buyer's remorse | No cancellation or exchange, consignment available |
"We guarantee that all tickets sold on our platform are 100% authentic and will grant entry to the event."
Check us yourself
- Trustpilot: our claimed Trustpilot profile lists the same address, phone number and email as this page. Our customer reviews page quotes reviews word for word and shows the rating breakdown.
- LinkedIn: GoalTickets.com company page, Long Beach, California.
- Google Maps: our Google Business Profile, listed at 5318 2nd St, Long Beach, California.
- Our terms: the terms of sale, governed by California law, are in our Terms and Conditions.
- Talk to us before you buy: call or WhatsApp +1 (562) 682-9403. Speaking to a person before you pay is the simplest check there is.
Frequently asked questions
Is GoalTickets legit?
Yes. GoalTickets is a legitimate, independent ticket resale marketplace operating since 2011 from Long Beach, California. Every order is covered by a 100% guarantee: tickets are guaranteed authentic and valid for entry, with a full refund if they do not arrive or the event is cancelled and not rescheduled.
Is GoalTickets an official ticket seller?
No. GoalTickets is an independent resale marketplace, not the event organizer or an official box office, and it is not affiliated with any event organizer, team, venue or governing body. Prices can be above or below face value.
Who is behind GoalTickets and where is it based?
GoalTickets was founded in 2011 by Vincent Pivard. The company, GOAL T INC (trade name GOAL TICKETS), is based at 5318 E. 2nd Street, Long Beach, CA 90803, USA.
What is GoalTickets’ rating on Trustpilot?
A TrustScore of 4.5 out of 5 from 66 reviews, checked on 1 October 2026. The live score is on Trustpilot.
What does the GoalTickets guarantee cover?
All tickets are guaranteed 100% authentic and valid for entry. If your event is officially cancelled and not postponed or rescheduled, GoalTickets will refund 100% of the amount you paid to GoalTickets for the cancelled tickets, and if your tickets do not arrive, you get a full refund. Wrong or invalid tickets are covered by the guarantee. Postponed events are not refunded: your tickets are honored for the new date.
How are GoalTickets tickets delivered?
Electronically, before the event, through each organizer’s system: French Open tickets arrive in the official Roland-Garros app, Wimbledon debentures are delivered digitally, LA 2028 tickets arrive 3 to 4 weeks before your event, and Rugby World Cup 2027 tickets follow the organizer’s official transfer process.
How can I contact GoalTickets?
Call or WhatsApp +1 (562) 682-9403 during business hours (Monday to Friday 8am to 6pm Pacific Time, plus 7-day support during major events), email sales@goaltickets.com, or write to 5318 E. 2nd Street, Long Beach, CA 90803, USA. Support is available in English, French and Spanish.
Still have a question?
Our team answers within about an hour, Monday to Friday 8am to 6pm Pacific Time, plus 7-day support during major events.