Return & Exchange Policy
At GoalTickets.com, our goal is to provide fans with access to unforgettable live events. Due to the nature of event ticketing, our return policy aligns with standard industry practices followed by major marketplaces like Ticketmaster, Vivid Seats, and StubHub.
All Sales Are Final
- Once an order is confirmed, all sales are final. We do not accept cancellations, exchanges, or returns.
Event Cancellations
- If an event is officially canceled and not rescheduled, you will be eligible for a full refund of your purchase.
- We will notify you via email if an event you’ve purchased tickets for is canceled, along with instructions regarding your refund.
Postponed or Rescheduled Events
- If an event is postponed or rescheduled, your original tickets will remain valid for the new date.
- Refunds are not issued for postponed or rescheduled events.
Authenticity Guarantee
- All tickets sold on GoalTickets.com are backed by our 100% Authenticity Guarantee.
Customer Support
If you have questions about your order or the status of an event, please contact our support team at sales@goaltickets.com.